If it weren't for all the issues that took MONTHS to even address with the hotel guests and the elevators being down all the time (we've had to walk to the 19th floor), this place could be really nice. Maintenance is great and responds quickly. But if we could have moved out earlier, we would have. Instead it took almost 6 months for concerns to even be addressed. We STILL don't have access to the bike storage. I still don't know if there's additional storage downstairs available now because no one ever gets back to us about anything. For the price we're paying, this place should have managed things significantly better. We're looking at a different but similar building down the street to move to now.