The Grove at Carolina Park
4.69 stars110 Reviews
Average Review Rating:

4.69

/5 stars

110 Reviews

ORA Power Ranking:
91

/100

Rating Breakdown:
5
86
4
17
3
3
2
0
1
4
ORA Power Ranking:
91

/100

Average Review Rating:

4.69

/5 stars

110 Reviews

ORA Power Ranking:
91

/100

Rating Breakdown:
5
86
4
17
3
3
2
0
1
4
Newest
FILTER REVIEWS
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0.5 stars
**Be aware of other reviews. Residents are given points to redeem for gift cards to do a review** We have had more issues in our first 8 months living here, than in all our previous apartment leases combined. They are using Conservice (3rd party billing company) to "read water meters". My water bill is CONSISTENTLY wrong and the Grove's solution is to bill me the property's average. I feel this is just wrong.
1 star
We move in here mid August and were one of the few to be renting here at the time. The apartment we were supposed to move into had water damage and mold the day of move in so we had to move into a different unit. Prior to finding the mold and water issues, we spent about an hour vacuuming large cob webs spread throughout the apartment, construction debris and dead cockroaches off the floor. Obviously apartments are not inspected prior to residents moving in.
1 star
I notice a lot of positive reviews, which is good! This is a nice apartment community and it has a very aesthetic appearance. If you have no issues while living here, you likely gave this place 5 stars; consider yourself lucky. The problem with The Grove is that things are great until they aren't. When you have an issue, it either isn't addressed in a timely manner, or it is fixed in an unprofessional manner, causing the problem to become bigger than it was initially. We move in mid August and have had constant mold issues since day 1. Because our mold issues weren't deemed "bad enough", it was never taken care of. Do yourself, your family, your wallet and your health a favor and choose someplace else to live.
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1 star
* **Be aware of other reviews. Residents are given points to redeem for gift cards to do a review**. The first day we moved in we had to change units due to water damage and mold. We then had a water leak in our second unit that took 2 months to be fixed.
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3.5 stars
Easy move in. Staff is very personable. Location is great. Haven’t had a chance to enjoy the pool area but looking forward to it. Also look forward to events in the upcoming year.
3.5 stars
Potential to be five stars. Unfortunately something things are beyond staffs control as residents have left garbage in grass and also dog waste in multiple areas. Something that can be done though is power washing stairwells as our building is dirty and it’s something so easy. You want to come home everyday to a nice place and waking up dirty stairs and seeing around our front door not clean would be an easy fix.
3.5 stars
The move in experience overall has been pretty good. Appreciated the flexibility of the staff with us moving from across the country and going out of their way to show us the property while we were still in CA. I also appreciated their flexibility is us picking an apartment in the morning and moving in later that day, however the apartment could have been cleaner. Understand that they didn't have a whole lot of time that day, but it was clear that the apartment hasn't been cleaned since construction finished. The staff have been awesome however and the amenities are really nice. Recommend advising future residents that if they get Xfinity, they have to use the provided modem/router. We bought out own only to find out it wasn't an option (despite what the Xomcast website says).
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4 stars
Love the location and our unit! Our neighbors are all friendly, as is the staff. Landscaping is really well done. Really glad we chose The Grove!!
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4 stars
So far the atmosphere has been wonderful! And the community events are awesome! The management really seems to care about their community members!
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4 stars
Great so far, no problems with the apartment or the appliances at all. Just the fact that the clubhouse and pool took longer than expected to open especially during the summer was something that I did no expect
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