The Madison used to be amazing. It is still nice. It has been home to us for over three and half years. The pool is amazing and so is the view.

I like it here. Although there have been some Issues, everyone has been really helpful here. The door men are especially nice and always greet me.

We've stopped getting timely information and there is no consistency in whether it will be a letter slid under your door (many travel for work), if you'll get an email, or if you'll get anything at all. Watching a man jump onto my balcony wasn't the greatest experience, and the email sent an hour finally notified people there were window washers. At least the payment system was fixed.

Seems like the Mgmt company needs to commit more resources to maintaining the facility, doors are broken, floors are dirty, it constantly smells like pot, overall less cared after recently. The community isn’t terribly active. I just came from a Buzutto property and it feels like a step down. Maintenance is very responsive and door staff are friendly.

Overall I enjoy living here. A few thing she that could improve: upkeep of amenities, upkeep of building, consistent rules by door staff. Also, there’s are some things in the units that were not thought out well whenever they were designed. Also the building is advertised as 24 hr onsite maintenance but it isn’t really.

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I have lived here for the past 2 years. Great apartment and community. Staff is very friendly. Maintenance and amenities are great. Love the neighborhood and views from my apartment.

Great so far....nice staff, good amenities. I'm new to the building so maybe a little too early to tell, but so far, so good. We'll see how the summer goes!

Overall the apartment building is friendly and nice. The dog park has run out of bags multiple times and people have not been cleaning up after their pets. I have yet to see management actually sample the waste to create a fee for the owner who refused to pick up after their pet. I have also seen smoking happen at the dog park. I feel that maintenance can only do so much and that we need to see management walking around more often to create a presence.

Haven’t been living here for that long but I like everything so far. The only downside is that there is no good way of bringing things up to our fifth floor apartment. Hauling things up gets to be a hassle.

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The building, staff, neighborhood, and amenities are fantastic. If there is one thing that can be improved it is the enforcement of respectful use of the courtyard and tenet patios (hours, pet use/noise, etc.). I also wouldn't mind seeing something done to curtail the pet use near the side/garage door of the building as the smell is overwhelming.

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I really wish we could control the temperature in our unit. It is so hot when it gets warm in the winter. Currently 78 in unit. All else is great.

The Madison is doing great. Everything is always clean and service requests are promptly handled. Its great to have the dog park since its most convenient in the winter

My overall experience through my first three months of living here has been a good one. The only improvements I would recommend is focusing on improving appliances such as the dish washer, and fixing issues with the shower's water pressure.

Good building. Door people are nice and the amenities are well done. Only real issue is the hot tub closing in the winter. Seems like they're closing it during the best time for a hot tub.

We really enjoy the amenities and location. Individual units are also kept up well. Maintenance is always fast to check out issues submitted in maintenance orders.

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I have not been here for too long, but I have no complaints so far. Everything seems to be just as it should be. I really like the location.

Reply from The Madison at Racine

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Nice amenities and living space, maintenance team is very responsive and quick. The location also makes things very easy and convenient for most things.

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Living here has been great. I have met a lot of great neighbors. The pool and dog park area are my favorites. I feel like the first year I lived here there were a lot more community/ building parties, however not so much this second year. Which is too bad.

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I just moved in and Madison at Racine is wonderful! The staff is great and knows your name. My apt is great, particularly the closets outfitted with Container Store. I love the rooftop! I wish there was a bit more equipment in the gym and a little more updated but I do love the Peleton bikes!!!

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The building and the people are fantastic. The amenities and their care are top notch. And the simple walk to work top off a wonderful experience.

The Madison has a friendly staff, clean environment, great social activities! Few minor changes I'd make, but overall, we love living here!!

We just moved here but love our condo and love the area. We have met a few neighbors too who seem nice. We are looking forward to getting our place in full order and meeting more people and exploring more of West Loop.

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friendly staff and great maintanance staff ! but you need to do a better job with notification about work or equipment issues they are not very firm on days at time when work will be done

The overall experience of living here is positive. Downside is being able to hear noise from other apartments. Lots of dogs barking at all hours.

I love everything about living here except my dishwasher. have asked for help from maintenance multiple times but they have never been able to solve the issue (the dishwasher just doesn't work well at all). Other than that, I have loved my experience. The people are nice, the amenities are fantastic, and the door staff are wonderful. The building is quiet and people are respectful.