The Masonry Apartments
3.4 stars55 Reviews
Average Review Rating:

3.4

/5 stars

55 Reviews

ORA Power Ranking:
40

/100

Rating Breakdown:
5
15
4
10
3
15
2
6
1
9
ORA Power Ranking:
40

/100

Average Review Rating:

3.4

/5 stars

55 Reviews

ORA Power Ranking:
40

/100

Rating Breakdown:
5
15
4
10
3
15
2
6
1
9
FILTER REVIEWS
Susan
about 11 hours ago
3 stars
Don't fulfill maintenance requests! Have had ongoing problem for 8.5 months without being fixed. Also, an ongoing issue with heating & has not been corrected since moved in, February 2022.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Allison
about 22 hours ago
5 stars
I really love this place. Maintenance is responsive and the rent honestly isn’t too bad for the city. The only thing I’d suggest to improve is to put a code on the front door rather than just the key fob for deliveries and such.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Jakiyah
2 days ago
5 stars
The process of Signing the lease was super smooth. They were super nice and made everything so easy to get moving in. They even gave us a pole house warming gift which was amazing. I love it here!

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Verified Resident
11 days ago
4 stars
I enjoy having quiet/no neighbors, but the trains are loud at all hours and even though some of my windows are cracked I'm not sure how to go about fixing this, or asking for updated/ double-paned windows for better sound and temperature insulation.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Brittany
14 days ago
5 stars
I’ve been here for a little over a year and everything has been pretty chill. Maintenance is really fast and the neighborhood is great. I really like my apartment and I live near everything

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Nora
19 days ago
3.5 stars
So far it’s pretty good. Getting a lease signed was a bit of a pain, and it’s expensive, but my apartment is beautiful and the amenities are great, and I’m excited to live in shockoe bottom.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Monique
22 days ago
5 stars
The management is so friendly and helpful, and I love the amenities! Every time I’ve come to the rental office I was helped swiftly! I also love how dog-friendly it is.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Christopher
22 days ago
1.5 stars
Very unsatisfying and distasteful experiences where there is no communication, no consistency or convenience since moving in in the middle of March 2022. Very certain that I would not want to remain in an environment that is not appreciative of tending to the needs of the residents within the community.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Chandler
25 days ago
0.5 stars
I've lived here since 2019, under 3 different community managers. Things started great under management 1, but quickly deteriorated under management 2 & 3 (3 being Drucker & Falk). Based on current calculations for next month, I will now be paying over $1,200 for a studio apartment that is worth maybe $1,000 with at least some utilities (based on the quality of living & management). Regardless of your opinion on worth & value, I think we can all agree it is a d**k move to raise rent & take away all utilities except internet. Anyway, let’s dive into why this place is not of value: thin walls, loud hallways, little to no security, difficulty getting things done with maintenance, mold being painted over instead of removed, phones rarely answered in the office, & finally, specific to my apartment: an air filter that could be changed weekly & 1 window with little light that barely opens (not that you’d want to open it with the trash, literal s**t, & cigarettes left right outside it.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Sarah
29 days ago
2.5 stars
Things are ok. Not the cleanest and management can be hard to reach. Neighbors can be very messy inside and outside of the building. Cigarettes all outside on the ground and dog poop. Mail section is left messy and people will leave trash bags inside.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

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