The apartment and my room itself is very nice and spacious. Being over the pool is very loud but it is helpful that quiet hours after 10 have been enforced.
It was nice experience living there. Community people is helpful. All amenities are very nice and apartments are luxuries. Location is very prime.
Great apartments and furniture package. Some troubles with maintenance and building cleanliness at first, but it is obvious new management is working to improve this.
The Pavilion is great! It’s gotten a bit louder on the weekends, however. For the most part, still quiet though! I still wish that there were more community events though.
The apartments are very nice but the wifi is quite frustrating. The rooms are spacious, which is a plus. The gym is a little disappointing but also convenient.
Pav is doing much better now under new management. The coffee machine and trash situation are making this better to live here. One thing that could be managed better is parties in the court yards during certain hours.
great location - close to business and law school and barracks shopping center bit overpriced for what you're getting, there shouldn't be a separate fee for parking
The internet is just subpar. Thats my only problem. I enjoy the apartment, I enjoy the facilities, I enjoy the pool and the employees. I just wish the internet wasn't so terrible.
Trash maintenance has improved tremendously over the past few months. There is much more communication with residents about what is going on. There could still be improvements made to the workout area.
I would say I feel the hardware is good, but one thing that make me confused is that it is super inconvenient to print documents. It is weird to send the documents to the agent in order to print.
The amenities are great and the rooms are nice. I've had some issues with the staff and maintenance but i have had a decent experience overall.
3 1/2 stars currently, and hopeful to be able to rate higher in the near future. New management quickly fixed the trash problem, which I'm very thankful for. However, internet is still quite slow at times, despite promises to improve it. Also, it's at the point of the year where it's consistently warm outside, and yet the pool remains closed and without furniture. Overall, management responsive and helpful (esp. Laura Bales).
Love the apartment, the remodeling is a bit disruptive and I wish you would open the pool doors earlier in the day so we don't have to walk around the entire building to get out at 7am.
The location, pet friendly atmosphere, and amenities at the pavilion are good, but the maintenance was lacking (dirty hallways and severe trash problems). Under the new management this seems to be improving. Overall the location and convenience is worth the price, at least when you first arrive in Charlottesville.
New management has definitely been an improvement for the Pavilion. Seems like the new management is really taking our recommendations seriously and trying to implement new measures to improve the Pav community.
The new management is clearly making an effort to win over students who were disillusioned by the last management, which is very much appreciated. Areas that could use the most improvement include the maintenance request/response system, the trash system, and the internet outages.
It looks like Pavilion is making some great changes! The planned upgrades to the internet and the courtyard are great! Once they get the billing system fixed they'll be in good shape.
Not too fond of the new package system, which is more-or-less a reversion to the system back in 2014-15 (versus having the packages delivered directly to us). The trash system is definitely improving, which I appreciate. I would love if we could have a legitimate recycling option rather than single stream, which really doesn't result in recycling. Absolutely adore the maintenance staff--always pleasant and responsive.
Reply from The Pavilion at North Grounds
I love the luxury of the building, the amenities, and the closeness to UVA. But the apartments are really poorly insulated, so I'm spending a fortune on heat/gas but my apartment never really gets that warm.
Doing well. Transition has gone smoothly. The only issue remaining is the internet, which is still patchy. Great job on upgrading the game room.
Getting much better. Still have some work to do with fixing the problems of the previous management team, but definitely moving in the right direction.
They are a very good place to stay at. Comfortable apartments, well furnished, new and well maintained. They are very near to Law school and Darden.
Great location- right behind Barracks Shopping Center, walking distance to main grounds and north grounds. Staff is great and personable. They make sure to know each resident. Exercise center could use some more/newer equipment.