The young people they lease to for the summer have brought this complex down. The price is high for the issues this place has. Bathrooms are nasty in the club house and work out room. The grounds are not up kept well either. Pool needs to be cleaned more and chemicals need to be checked to make sure its up to code .

I've been waiting for three days for a call from Christine (?) the apartment manager that Clarissa said would be calling me with a resolution to the issue I'm having with the apartment above me. No call since Monday 2/6/18

Reply from The Preserve at Henderson Beach

Read

Landscaping and common areas need work, air conditioning no longer works in hallways and it's super dirty! There seems to be lots of trash on the ground throughout the property.

i'm just trying to put in 140 characters to get my gift card. i'm not entirely sure what the leasing company thinks things like this will gain them but ok.

Great Location and friendly staff. Anytime I have a maintenance issue it is resolved immediately. I have thoroughly enjoyed living here. 2 thumbs up

I love living here, but its not without issues. 1. The garbage thats piled up is disgusting! Do something about it...also, I read a memo, that stated no abandoned cars or trailers with jet skis, well there is an abandoned car and trailer next to dumpster, to add to the nasty appearance of that area....also new neighbor with a child that screams constantly and kicks the wall wall at night, that is my beadroom wall...very disturbing

Nice apartment with a real safe feel. I went to the gym for the first time and found out all the tvs are out of order on the machines, I plan on calling the office tomorrow.

Reply from The Preserve at Henderson Beach

Read

Love it here. Amenities are great, apartment is nice, and office staff are great. Location is awesome. Overall, great place to live, it is very nice

I keep having AC issues. You fix them, but they are avoided with proper PM schedules. I hate to hate to call in and waste time when this can all be avoided and I don't have to get "bitchy" in the comment ugh repeat problems

Reply from The Preserve at Henderson Beach

Read

Good, new maintenance around the complex (I.e. Painting walls) is making the property appear cleaner and fresh. Stairwells need cleaning too

We really enjoy our apartment and especially sitting on our porch overlooking the lake. Everyone is friendly. Plenty of parking and best of all, directly across the street from Henderson beach!

Love being so close to the beach! Everyone here is very helpful and they are very pet friendly which is great for your family. The pool is beautiful too.

Reply from The Preserve at Henderson Beach

Read

Grear place, so far but the hall ways are really hot. Really expensive for the square feet you get and No hot tub....other then that it has been a great place.

I love living here. Downside = trash smell in the hallway. Can't have freshener plug ins? Outdoor patio/window maintenance. Washer small......

Reply from The Preserve at Henderson Beach

Read

Beautiful apartments, pool, and surroundings. Management and maintenance has been very responsive to my needs! I've been here for nearly two years.

Love living here, only one issue, dog in apt below me barks off and on all day. Love convenience to everything. Generally quit. Maintenance is good

This is a great community and all the residents are very friendly. The maintenance staff is very helpful and when a work order is placed they are on it right away.

We love living here; however, it is still a little too pricey. If they would go down about $200 a month then I think more people would desire to live here. It is a nice and for the most part a safe community. We did have two of our bikes stolen over July 4th weekend, but other than that, it feels safe to walk around and enjoy all the amenities. The trash service is convienent as many other apartments do not offer this.

The staff is friendly and quick to respond to inquiries. I like being able to pay rent and submit maintenance requests online. The new paint and carpeting looks great!

Great floor plans and security with interior doors. I also like the convenience of mailroom and workout facility. Too many pets; otherwise would be 5-star community.

Reply from The Preserve at Henderson Beach

Read

Good for the most part. Nice apartments. Good community. Grounds keeping used to be better around the buildings. And buildings used to be cleaned more often in the hallways. Overall enjoy living here!

I love our new apartment! The surroundings are beautiful and well kept. The location couldn’t be any better and the community is very friendly.

Friendly and helpful staff. Lot of nice amenities. Most of the residents are friendly. Do not like smoking areas so close to the buildings or being forced to pay for a garbage valet service.

Great location, friendly staff, maintenance responds well. I am grateful for the location though THERE NEEDS TO BE A LIGHT OR 4-WAY STOP AT OUR ENTRANCE BECAUSE IT IS SO HARD AND DANGEROUS TO GET HOME AND LEAVE THE PROPERTY. Also, there are too many speedbumps. Over all, I'm content with our home.

Love the community. Happy that it is so pet friendly! We enjoy the pool area! The grounds are kept in top notch condition. Maintenance is always prompt in their attention to matters. We are happy to have finally been able to get a larger apartment with a beautiful view!!