Living at the Preston has had many benefits. The community is very friendly and welcoming. The area is very convenient and enjoyable. Its in a very central and safe neighborhood. Some improvements could be made with maintenance's timeliness, many times my requests have gotten lost. But when maintenance comes they complete the task well!

Reply from The Preston at Miracle Mile

Read

It’s now been close to 4 years at the Preston and it has been a great Los Angeles home experience. I am relocating for work and will miss it greatly.

Reply from The Preston at Miracle Mile

Read

So far so good. Was disappointed to learn this is a smoking community and that the building residents are younger than my previous one. Otherwise though, I have been happy with the staff, maintenance, and finishes of the apartment.

Reply from The Preston at Miracle Mile

Read

I didn’t move yet, but so far I like what I see. Premises are clean and people seem kind. I will probably be able to say more once I move in.

Reply from The Preston at Miracle Mile

Read

The Preston succeeds in offering a wide set of amenities like a BBQ, hot tub, pool, gym and parking. It additionally is relatively quiet and the neighbors are considerate. I love the location and ability to walk to the grocery store or restaurants. The location also affords its residents the proximity to nearly everything in West LA as it lies in the middle of the action in Mid-Wilshire.

Reply from The Preston at Miracle Mile

Read

The building and surrounding neighborhood is quiet and close to many shops and activities. The building is always clean and the gym and pool are enormous bonus'.

Reply from The Preston at Miracle Mile

Read

Great! Love my community! Good location, gym, amenities and my unit. Staff is friendly and helpful. I would definitely recommend this community to friends.

Reply from The Preston at Miracle Mile

Read

The Preston is a wonderful community to live in and be a part of. The staff in the front office is always friendly and helpful and the building amenities are fantastic! Looking forward to being able to use the pool and the grills now that spring is finally here!

Reply from The Preston at Miracle Mile

Read

Incredible customer service provided by the friendly leasing agents in the officr The facilitiew are always very well equipped and maintained for all the amenities provided. Timely response for any maintenance requests needed as well.

Reply from The Preston at Miracle Mile

Read

In general I enjoy living at the Preston but recently have noticed that there seems to be a problem with communication between staff and residents. My unit has had to have some maintenance work and when attempting to schedule times, I’m consistently told “I’ll talk to ___ and let you know what they say/will schedule this with you/keep you in the loop.” Only to have maintenance show up unannounced and having to call back multiple times to try and get updates and know when things are happening. There’s no closed loop. It’s always placed on the resident to call and call to get any information.

Reply from The Preston at Miracle Mile

Read

Nice! other than the elevators out time to time! Great walking distance to attractions and restaurants. The neighborhood is safe and secure.

Reply from The Preston at Miracle Mile

Read

Great complex. We love it hear. We worry about the possibility of the lease going up anywhere between 2-20% though...would love to stay here because this place is amazing.

Reply from The Preston at Miracle Mile

Read

So far so good! Office staff have been really helpful, facilities are great, just attention to detail of finishing missing but that’s an easy solve!

Reply from The Preston at Miracle Mile

Read

Everyone is very helpful and kind. It’s been frustrating that the elevator by our unit isn’t working but they said it should be fixed soon. Otherwise enjoying it so far!

Reply from The Preston at Miracle Mile

Read

feels a little like a college dorm, but great for someone new to LA. the location is walking distance to a lot of great restaurants & museums. feels safe to walk around near the apartment no matter what time of day.

Reply from The Preston at Miracle Mile

Read

The staff at the Preston does not do a good job of responding to the needs of the residents. I will call and leave and message and no one will call me back.

Reply from The Preston at Miracle Mile

Read

Everything here has been truly wonderful. Great people in the building. Quiet. Just no hot water, hence the 4 stars. Hopefully resolved soon

Reply from The Preston at Miracle Mile

Read

Nice people, quick to help out. Usually pretty quiet and I rarely ever see a bug which I love! The only thing I don't love is that the investigatioI'll insulation doesn't seem great since I'm always cold even with my heat on.

Reply from The Preston at Miracle Mile

Read

Getting ready for a fourth year at the Preston with great staff, great amenities and great neighbors. The team here is wonderful and the pool makes summer perfect.

Reply from The Preston at Miracle Mile

Read

There had never been a question that was not addressed in a timely fashion. The staff is very proactive and positive and follow through af they say they would.

Reply from The Preston at Miracle Mile

Read

Everyone that works here is really nice and so are the people who live here. It’s a little noisy with people who stomp, but other than that, no complaints!

Reply from The Preston at Miracle Mile

Read

Love it here such as a long day is owywow. Wou is my morning time I can get a haircut tomorrow night at around five. We can just go go to pick ya up and I’ll go see y’all tomorrow night at night and I’ll be there in. I’ll be there tomorrow morning I’ll call you later and I hope you had the.

Reply from The Preston at Miracle Mile

Read

I love living at the Preston. The amenities make life easier and the location is absolutely wonderful. My only complaint is that service/repair requests are difficult to schedule and there is often a backup due to the size of the building.

Reply from The Preston at Miracle Mile

Read

Everything has been fabulous for me with the exception of maintenance requests. Have had issues and not had them followed up on. Think it would improve the customer/resident service experience to have a more comprehensive approach that people can follow up if they have received and are pleased with their service

Reply from The Preston at Miracle Mile

Read

Everyone here is so friendly. The whole building is kept very clean. I love how many pets there are and I love my apartment layout and design.

Reply from The Preston at Miracle Mile

Read