Living at the Ranch definitely has it's perks, especially being a student at Tech. The best parts about living here are the pool and meeting new people from all over the state.
Maintenance is poor. Every time we have an issue we have to report it multiple times before anything happens. Then we are lucky if they can actually fix the problem. We have had no cold water in our kitchen and laundry room since I moved in. Doing dishes burns your hands and the washing machine takes an hour and a half to do a load due to lack of cold water pressure. We reported it multiple time before they finally came and replaced the faucet. Of course that didn't work and we had to file a fix it report several more times before they came back out and Told us they couldn't do anything. So we have been living with scolding hot water for our Sink and delayed laundry times for the whole year. Also I understand that this is a party area, but most nights I can't go to sleep till 2 because of parties. However they do have several events that allow the residents to meet other people that live here as well which is unique. Altogether it could improve like most places, but you can't expect much when it is one of the cheapest places in Lubbock
Ive liked my experience at the Ranch. They are always quick to handle any issues I've had regarding maintenance. Their staff is also very friendly
So far its been a great experience. I love that the rent is so cheap and the community is great. Love love love love it but i wont be staying next semester
Very friendly and helpful staff! Never had a problem with my room. Just wish they would continue renovating all the rooms. Utilities seem to run a little high as the $30 cap can be exceeded if not careful.
Friendly staff. Easy to talk to and willing to help. Great community that is clean and very well kept. For example, I use the gym every day and it is always clean.
The staff is really nice. I've never had any problems. Could be updated a little. The pool parties are a lot of fun. It is the cheapest furnished apartments in Lubbock. I've never had a maintenance request pending for more than a day.
I really enjoy staying at the Ranch because the staff is polite & I've never had nightmare issues like other people at other apartments have had.
I loved the ranch. It was set at a great price and just perfect for me! When I came to tech the ranch made is so easy to understand and it was very reasonable.
Friendly customer service. It always feels like I'm home when I walk thru the front door. Mail is usually on time and makes ordering text books online that much easier!
The apartments here are very nice and easy to live in. They make it very simple and have a great community. The only thing I disliked is the payment options for rent. There pretty much always a fee.
I like living here. The office staffs are nice. The only bad part is its a bit far away from campus and the bad bus schedule. I think we should ask people to pick up their pets poop. Its everywhere.
Its a great place to live and no disturbances. Maintenance is fast and efficient. My neighbors and peaceful and quiet and the apartment staff is great plus they offer many things over the course of the months its just the best place to live at couldn't have chose a better place.
I enjoy living at the Ranch. They are very helpful, they keep surronding clean and acceptable. They help with any needs and are kind and respecful!
Things are improving. The team at the office is finally beginning to help and is in tune with the residents. My experience was horrible but it is fair. I am considering if it is okay to recommend this place to friends.
The people are really friendly and maintenance is ALWAYS there to fix our maintenance request within the same day! I really don't like the 4 bed/2 bath but other than that, its great!
I love this place; from the day I moved in I was immediately attached great spot location right next to the pool and volleyball courts! Rent is very affordable and the work out fitness center is great
The manager is legitly doing everything to up the value of the premises, from new furniture to new appliances in each apartment. In fact, I simply asked for a new fridge when I renewed because it was starting to break down and they installed a complete kitchen set of appliances (fridge, microwave, oven w/ stove top, and dishwasher). My roommates were stunned and I'm happy with the appliances!
Everything is fine except roommates matching. my roommates have party until dawn and i try to call the management to make them stop, but no respond. i am a student and they are an employee. students should be pair up with students. i hope the ranch management would be stricter with their policy.
love this place, and the staff are friendly, but 4 stars instead of 5 because whoever does roommate matching, does a really bad job. other than that, this place is great.
Great place to live and the office staff are so helpful. Kaitlin has always gone above and beyond. The pool is fun and the work out room is great also. I have renewed my lease through next year
Affordable & great looking apartments at a rather convinent location along with great events year round make the Ranch an awesome place to live at.
Really good with trying work with residents on rent. Only thing is the room next to mine got updated with new carpet for new resident but my room did not get new carpet. Events are frequent throughout the month and have great activities.
I have enjoyed living here the last couple of weeks! It's a fun atmosphere and made for college students to enjoy! I love that the workout center is open 24hrs! The staff is very friendly and understanding! Keep up the good work!
Communication is good. However, it takes a long time for maintenance work to get done. I was also told I could have an extra love seat and that never happened