Management continues to decrease in ability to assist and expects high fees and upcharges on lease renewals and month to month fees. Additionally, when they decided they would be adding a pet fee that was not part of the original lease agreement, they could have politely communicated a change in fee to our household. Instead, we questioned the fee in the office and the snotty, rude manager named David Bierer unprofessionally replied he had already spoken with his attorney on the matter. Well, David, if you went through the trouble to do all of that, you can be transparent with the people who are making your salary and job possible. This is one example of many where this property continues to worsen. I was in the office this week and I felt bad for the prospective residents waiting to tour the property. They expressed their disappointment in not being able to see it after they had confirmed their appointment at least 5 days in advance. The leasing office was unavailable to show the customers the unit they were hoping to lease, and offered instead a "model" unit to give them a feel. The leasing office pulled the same horrible game on us, and then after lease signing provided us with a unit that was a walk-in ashtray. The building doesn't even allow smoking, and yet the unit, every one of its cupboards, the paint & finishes, all smelled of cigarette smoke that took 6 months for us to not notice in our unit. Nothing was done, cleaning, painting, etc. to remediate the smoke. They gave us the same excuse that it wasn't ready for showing upon tour and yet, after much time from vacancy, the unit still had nothing done to ready it for showing. Unbelievable! The number of police being called into the building is increasing. This is not a safe apartment community. There is too much crime and violence happening within the "secure" premises of my home and the amount of drug deals taking place on the parkside doorstep/roadway is unsettling.