Our move-in experience was quite rough & we are still having some issues settling into our new home. Initially we were supposed to move in on 12/26, but there was a leak in our apt. so our date was pushed back to 1/2 at 11am. It was unfortunate but things happen. On Jan. 2nd I received a phone call that our apt. was not cleaned & that it would not be ready until 2pm. At 1:30pm -- I got a call saying that the apt. would not be ready until 5th of Jan because it still needed some work done. I was completely upset & made a huge fuss, which gratefully they got someone to come to the apt. and "fix" what was broken so that we could move in on the 3rd. 1 month & 8 days later -- We are still experiencing issues within our apt. We've had doors fall on us, our hot water turns cold in a matter of minutes, the dishwasher does not work, and our door doesn't seem to lock properly. It's very disappointing & I definitely hope things improve in the future.