The Villas at Shadow Creek Apartments
4.22 stars771 Reviews
Average Review Rating:

4.22

/5 stars

771 Reviews

ORA Power Ranking:
75

/100

Rating Breakdown:
5
336
4
255
3
128
2
37
1
15
ORA Power Ranking:
75

/100

Average Review Rating:

4.22

/5 stars

771 Reviews

ORA Power Ranking:
75

/100

Rating Breakdown:
5
336
4
255
3
128
2
37
1
15
Newest
FILTER REVIEWS
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0.5 stars
I don’t think it’s clean enough and the air vents don’t work properly leading my bill to be way too high. Hoping management will help take care of that
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0.5 stars
Office manager is very rude, lazy and the trash person doesn’t pick up all the trash. Also there is bugs here in the apartment. My family wants out of these apartments
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0.5 stars
I lived in this community when it was first built and I loved it. I thought my experience would be the same I'd not better so I moved back. Things are totally different and I can't wait for my lease to be up so I can move. I pay over $1700 my carpet is old, my refrigerator makes noise, garbage disposal is broke again, maintenance half fixes things, my toilet runs for to long and I have to pay the water bill, the drainer on my tub is old and has molded stuff on it. I could go on and on about the issues that never get resolved. True I put in maintenance request and they come out, but they don't fox the problems thoroughly. It's as if they are told to save as much on cost as possible. For what I pay I can rent a house or at least some newer apartments
0.5 stars
Its flooded right now.... I think it's everywhere. Water stays stagnant, not going anywhere. Rain just keeps on pouring like it never rained before.
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0.5 stars
Leasing office service needs improvement. All the help at Villas are caring. But the leasing office staff seems to be lost and always loaded with work. We've just moved here (3 weeks ago) and we are having several problems with the mail delivery system and the people at the leasing office are never of any help. We had problems with 3 out of 4 deliveries. One of them was taken by our neighbor and no one in the leasing would help us get it back. We also reported some problems in the apartament in the following 48 hours of our move in, but no one came to check them out or to get them solved, such as outlets not working, damaged blinds, remote controls to the gate aren't working and so on. The apartment is really good, lots of space... but we feel like we are on our own.
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1 star
Phase 1 - the older apartments - seems to be left behind by the manegement. The common areas are always VERY dirty. There's not enough dog waste bag station, so there's dog poop everywhere. There's cigarrettes butts everywhere. Leaves everywhere. The trash compartment is a complete mess and gross. The gates every now and then stop functioning. The Pet Station is under repair for months. The clubhouse is closed down since September 2017. The apartment I live in has the worst quality blinds. All broken. The carpet was stained since day 1. Kitchen and WC cabinets are old and don't fully close. They showed us a completely different model apartment in Phase 2 when we were negotiating the rent. We were not allowed to see the apartment we would move in before the day of the move in. If we knew it would be this one, we would never had sign the contract.
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1 star
Average. Luxury apartments are not so luxury. The maintanence is poor and so is the management. I liked it at the beginning, not any more. 1 star rating for this apartments
2 stars
I wish I could say good! Maintenance is careless!! the breezeway in my building 11000 first floor is filthy. I find dog feces on the grounds regularly even in the doggy park. The back gate has been out of order for weeks. The trash is not picked up when they say it should.
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2 stars
I've had an okay experience. The office staff are nice, however certain request take awhile to get fixed from maintenance. Nice property with dog park and car wash.
2 stars
My review is solely based on my application process. The process was not difficult and everything was straightforward. The staff was knowledgeable and extremely helpful.
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