Thomaston Crossing
4.55 stars406 Reviews
Average Review Rating:

4.55

/5 stars

406 Reviews

ORA Power Ranking:
87

/100

Rating Breakdown:
5
249
4
113
3
29
2
11
1
4
ORA Power Ranking:
87

/100

Average Review Rating:

4.55

/5 stars

406 Reviews

ORA Power Ranking:
87

/100

Rating Breakdown:
5
249
4
113
3
29
2
11
1
4
Newest
FILTER REVIEWS
1 star
The apartments are nice but the management/leading staff is horrible. Their customer service is horrible. They tell lies. They don’t follow up with you. There have been about 3 or 4 times where I’ve been told someone would call me back about issues but they never do. Wish I would have not renewed here. It’s ridiculous how unprofessional the staff is.
1 star
1 Would not give this apartment a good rating as of now, I would give it a 1 currently the community is not up to the standards it should be for the money you pay here... it's a gated community, but the gate never works! Residents should not have to pay for a gated community that does not work! The community is nasty the breezeways are DIGUSTING! The trash can is always packed which is embarrassing to see...
1 star
Not a good place to live now, previous years was aswesome place to stay, since new management Thomaston Crossing is not the place I’m happy to call home now. First starting with management, they are not welcoming at all, always have rude demeanor. The Apartment complex is never clean have to email management to clean breezeways which should be kept up on a daily anyway, laundry, pool, and weight room aren’t clean, courtesy officer is NEVER available!!!
1.5 stars
Parking is terrible, especially for people who have to work at night! The apartments are nice, but the staircase dirty. We were promised a dog park, but nothing has been done
2 stars
Parking is horrible and since I have been out here the same two abandoned cars have been out here. Prices don’t match value. Looking to move very soon
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2 stars
The stairwell and in front of the apartment door is very dirty at times. The person who came out to pressure wash the second time did not do a good job. It would be nice if they could come back and take there time because the first time it was done the person did a very good job.
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2 stars
When I first moved in the apartment was very nice and quiet. Now the neighbors are loud and the apartment is not as clean including the grounds as it use to be.
2.5 stars
Staff can be hard to communicate with at times. Had some issues with paying rent and the staff was not very helpful in getting it taken care of. When it was there fault
2.5 stars
Apartments are nice, but not worth the money. Parking is horrible, mostly because it's a lot of cars that's not running taking up spaces. Won't be renewing my lease
2.5 stars
Not very impressed. The hallways and stairways are always dirty and need a cleaning. The rent goes up, but nothing gets improved. Management keeps promising playgrounds and dog parks , but nothing has been done for 2 years. It’s very quiet and neighbors don’t bother much, which is convenient.
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