Uptown Square Apartment Homes
4 stars1,477 Reviews
Average Review Rating:

4

/5 stars

1,477 Reviews

ORA Power Ranking:
44

/100

Rating Breakdown:
5
513
4
505
3
296
2
90
1
73
ORA Power Ranking:
44

/100

Average Review Rating:

4

/5 stars

1,477 Reviews

ORA Power Ranking:
44

/100

Rating Breakdown:
5
513
4
505
3
296
2
90
1
73
FILTER REVIEWS
Lauren
about 16 hours ago
1 star
Our AC has been out for 3 days with minimal help from the leasing office. It is still not working. The average temperature in our apartment has been 84 degrees. The leasing office is impossible to get ahold of on the phone. And our cabinet door just came off because the screws were stripped when originally installed. Maintenance takes more than 2 weeks to follow up on service requests. Very upset and disatisfied.
Jennifer
2 days ago
4 stars
Overall, happy with my stay here. Never hd major issues. Maintenance was a little slow sometimes, but there’s so many people living in Uptown, so fair enough
Katherine
2 days ago
0.5 stars
Would not recommend to anyone. Great neighborhood and nice community of neighbors but the decent interior of the unit and large variety of (somewhat poorly maintained) community spaces and relatively affordable cost do not make it worth living somewhere with buildings in clear need of repairs where things break often and erroneous fire alarms are not infrequent. Further with such an unreliable office staff when it comes to communication, the only way to be sure of getting any sort of timely response is to find time during office hours to physically go into the office to try to find someone who can help which is often not possible - the fact that for the most part phone and e-mail communications are entirely ignored by the office is rather unprofessional and makes it very stressful to live somewhere especially given the frequency of things breaking/ having problems in the unit and all over the buildings
Jose
5 days ago
4 stars
Needed the pool first year but overall it’s been good. I appreciate the security all around the complex. It would be nice if the email and phone team was a little bit more responsive
Tyler
6 days ago
0.5 stars
I love this apartment. However forcing residents to purchase internet from you, is not right. I’m so disappointed in this community and this terrible decision.
Kristen
7 days ago
4 stars
There have been some issues that have occurred, but in general I really like the apartment and the work they are putting into it. The courtyards got new furniture which makes them look nice
Jianna
12 days ago
3 stars
The complex is ok. Safety in between homeless digging through garbage and doors being broken is worrying. Leasing office staff is nice. The construction that has been happening for the past few months makes it impossible to get around sidewalks and drive through streets. At least they are doing what they can to update/renovate.
Paul
12 days ago
5 stars
The staff is phenomenal! Super friendly and incredibly knowledgeable. The patrol is always cracking jokes. There isn’t a day I walk past one without a laugh. My dog prefers to be in one of the courtyards versus the park nearby. The community is well maintained. It’s detail cleaned daily. They even keep the wood chips off the sidewalk and wash the parking garage. They are constantly renovating (without being noisy) and adding to the buildings. The events are fun. Hopefully we can get more. Overall great living space!
Zoe
12 days ago
2 stars
Our carpet still needs to be cleaned and we have put in a request form months ago. It is what it is at this point. I like the new updates that are being done in the courtyards. I also like the little weekly parties that have been going on. Small changes but they are nice.
Matthew
14 days ago
5 stars
I’ve lived here since March 2022 and I really like everything about it. Only thing is the alarm going off randomly sometimes…other than that no complaints
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