My only complaint is maintenance... They are extremely friendly, they work super fast... But I think too fast. We made report of our upstairs air not running. If it is 70° downstairs, it is 85° upstairs, because no air flows through the vents up there. Maintenance came to fix it, and they didn't fix it at all... Same with our ceiling fan. It's hanging by a thread, looks like it's about to fall from the ceiling. They didn't fix it.. I think they're so friendly but aren't really fixing anything we need fixed. We're having to make several requests for the same thing, because nothing is actually getting fixed.