West 20
4 stars1,382 Reviews
Average Review Rating:

4

/5 stars

1,382 Reviews

ORA Power Ranking:
46

/100

Rating Breakdown:
5
387
4
544
3
314
2
96
1
41
ORA Power Ranking:
46

/100

Average Review Rating:

4

/5 stars

1,382 Reviews

ORA Power Ranking:
46

/100

Rating Breakdown:
5
387
4
544
3
314
2
96
1
41
FILTER REVIEWS
Danielle
44 minutes ago
3 stars
The office management staff is very unresponsive and they do not accept accountability for their faults. Maintenance is great though. They work really hard and always fix my requests. My apartment constantly has cockroaches. I do not invite my friends over because I am embarrassed to live here.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Lisa
about 15 hours ago
4 stars
Great but would like the gate fixed and cable included. Would also like some improvements to the gym but great apartment for the price. Nice location too.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

William
about 15 hours ago
4 stars
Love everything about this place except the pool by Building 8 has been empty for over a year with algae growing everywhere. It would be much appreciated if it could be taken care of!

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Christaina
7 days ago
4 stars
I love living here and would recommend it to anyone. I enjoy the proximity to Butler Plaza and to UF campus. I also like how safe it is here too. The reason I put four stars was because of a few maintenance issues, but overall I enjoy it here.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Sophia
7 days ago
3 stars
As a first time resident here at West20, I would say the biggest positives of my move here are the fact that the rent is affordable, the location is preferable, and my friends also live here. However, I am disappointed in the maintenance requests not getting fulfilled and the staff saying it will be addressed “tomorrow” but “tomorrow” was 2+ weeks later MAYBE. Most of our move in requests are still not fulfilled despite our efforts in communicating with the front office team.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Yujing
8 days ago
4 stars
Great community but I literally had to submit so many maintenance requests for the AC, for mold, for the food dispenser, dryer.... :( If they fixed everything before move in things would be so much better!

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Jenny
8 days ago
4 stars
Great apartment complex with good amenities. The office staff and maintenance are great and quick to respond to any concerns of the residents.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Godel
12 days ago
4.5 stars
I am enjoying it so far. I think they should an event where people can get the opportunity to meet new people and make friends. Like a meet and greet.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Juhi
13 days ago
4 stars
It’s alright. The gym is not great and didn’t have all the essentials but can suffice. The maintenance is pretty slow. However, the staff are all really nice and they are funny

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

Alison
14 days ago
4 stars
a few problems but with so many maintenance requests throughout the entire complex they get things done in a timely manner and prioritize the more important and time-sensitive requests.

Review submitted by a verified resident of the apartment community. Participating residents may receive reward points, regardless of the nature of the review, in exchange for posting a review during the term of the lease.

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