I signed on sight unseen right as the COVID shutdowns began in the spring, and am so glad I did! Roxanne, Jordan, and Allie have all been wonderful in answering my many questions, and making sure my move went as smoothly as possible. When furniture delivery dates changed unexpectedly to where things arrived when I was not in town, maintenance offered to move all my packages into the apartment - I expected them to be piled up near the door, but they carefully placed each item in its respective room or area. The thoughtfulness and accommodating spirit of the entire staff at The Westheimer cannot be overstated. Maintenance requests are promptly addressed, even during this pandemic, and each staff member observes recommended social distancing and mask-wearing practices. The property feels very secure, is located in a nice little corner of Montrose/River Oaks/Upper Kirby, and my unit is beautiful and way more spacious than I had expected. I would recommend The Westheimer to anyone looking to move into the area!